Help & Support
We're here to help you every step of the way.
If you have any questions about your order, delivery, or our products, please don't hesitate to reach out to us.
Customer Service
Jakarta: +62 813 8181 7130
Surabaya: +62 851 0689 9050
Email: hello@onni.co.id | onniflorist.id@gmail.com
Service Hours: Monday – Sunday, 9:00 AM – 5:00 PM
Our team will be happy to assist you with:
- Order & Payment Inquiries
- Shipping & Delivery Information
- Custom Flower Arrangements or Special Requests
- Product Care & Maintenance
- Feedback or Complaints
We truly appreciate your trust in ONNI: bringing nature, design, and warmth into your space and your moments, creating happiness in every day.